TERMS AND CONDITIONS

Welcome to CloudTail LLC. These Terms and Conditions (hereinafter referred to as “these Terms”) govern your use of our website and services. By accessing or making a purchase on this website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. General Information

This website is operated by CloudTail LLC. Throughout this website, the terms “we,” “us,” and “our” refer to CloudTail LLC.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you represent and warrant that:

You are at least 18 years of age, or have obtained permission from a legal guardian;
You will use this website only for lawful purposes;
All information you provide is accurate and complete.

3. Products and Pricing

We strive to ensure the accuracy of product descriptions, pricing, and inventory information. However, we cannot guarantee that all information on the website is entirely free of errors.

We reserve the right to:

Modify or discontinue products without prior notice;
Limit the quantities of products available for purchase;
Refuse or cancel orders at our sole discretion;
Correct pricing errors or typographical errors at any time.

4. Payment

All payments must be completed at checkout using the designated payment methods supported by this website.

Orders will be processed only after payment has been successfully received.

5. Shipping

Currently, our shipping services are limited to destinations within the United States.

Shipping times are estimates only; actual delivery times may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.

Customers are responsible for providing accurate shipping information.

6. Final Sale Policy

All products sold by CloudTail LLC are considered “Final Sale” items.

We do not accept returns, exchanges, or refund requests, except in cases where the received item is defective or damaged.

If you receive a defective product, you must contact us within 7 days of receipt and provide the following information:

Your order number;
A detailed description of the issue;
Clear photographs of the defective item.

For claims approved upon review, we may, at our sole discretion, decide to offer a replacement or a refund. We reserve the right to reject any claim applications that do not comply with the requirements of this policy. 7. Intellectual Property

All content on this website—including, but not limited to, text, images, logos, graphics, and product descriptions—is the property of CloudTail LLC or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, CloudTail LLC shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of this website or our products.

Our total aggregate liability shall not exceed the actual amount you paid for the purchased products.

9. Disclaimer

All products and services are provided on an “as is” and “as available” basis, without any warranties, express or implied, except as expressly required by law.

We do not warrant that the operation of this website will be uninterrupted or entirely error-free.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles.